About Mehdi Nikaeen
Senior Data Center Support Engineer · Infrastructure & Cloud
Dubai, UAE · Australian citizen

Support engineer with 10+ years of experience across enterprise IT support, infrastructure operations, systems administration, endpoint management, and data-center environments. Hands-on work covers Microsoft 365, Entra ID, Intune, Active Directory, Windows Server, Azure, VMware, Hyper-V, PowerShell, networking, ITIL, incident management, and endpoint security, with recent experience supporting Oracle Cloud Infrastructure (OCI) production environments.
Diagnoses complex technical issues, restores business-critical services, manages incidents through resolution, supports enterprise users and executives, and works with infrastructure, network, security, vendor, and engineering teams.
Australian citizen, based in Dubai. Earlier roles were in Sydney, from field service through infrastructure engineering and enterprise IT support.
Questions
Who is Mehdi Nikaeen?
Mehdi Nikaeen is a Senior Data Center Support Engineer in Dubai and an Australian citizen, with 10+ years in enterprise IT support, infrastructure operations, and data-center environments.
Where is Mehdi Nikaeen based?
He is based in Dubai, UAE. His earlier IT support and field-service roles were in Sydney, Australia.
What is Mehdi Nikaeen's current role?
Senior Data Center Support Engineer at Oracle in Dubai, from February 2026 to October 2026, supporting Oracle Cloud Infrastructure data centers.
How do I contact Mehdi Nikaeen?
Email mehdi@nikaeen.tech, or use linkedin.com/in/mehdi-nikaeen. His CV is at nikaeen.tech/cv.
Education
- Bachelor of Information TechnologyFederation University Australia · Sydney · 2015
- Diploma in NetworkingTAFE NSW · Sydney · 2013